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Frequently Asked Questions
Can I get samples before my formal order?
Yes, special sample services are available. And the sample cost can be relieved once the formal order comes.
How do you control the quality?
1. Provide sample test report confirmation; 2. Seal sample confirmation. 3. Shoot production videos during the production process; 4. Send out test reports and test videos when the products are off-line; 5. Use foam cartons and woven bags for packaging to ensure products are not damaged during transportation.
Can I get a customize service?
Yes, ODM OEM services are available. Appearance color, decal, power, etc. can be customized if the quantity is above 50 sets.
What is the warranty time of your products?
The motor and controller are guaranteed for 18 months.
How about payment terms and price terms?
Payment Terms: EXW, FOB, CNF/CFR, CIF, L/C, etc. Sample list 100%; Regular order 100% TT or 100% L/C or 30% TT, 70% L/C. Specific methods can be negotiated.
What's the approximate lead time?
After payment confirmation, normally 5 days for stock products, 15 days for conventional models, and 30 days for special models.
Jersey Auto
